UltraSoft Launch Web Portal for Business Centres
UltraSoft Launch Web Portal for Business Centres!
UltraSoft Technologies, the market leader in provision of software solutions for the serviced office industry, has announced the launch of its new Customer Web Portal, through which centre operators can interact with their customers and potential customers 24/7.
The web portal is aimed to improve the customer experience while reducing the cost of customer care. Easily integrated with company’s website, the web portal establishes an open line of communication between centre operators, in-house customers and potential customers around the world.
The web portal will enable business centre operators to deliver the following main functionalities via their website:
booking meeting rooms and services online
- delivering invoices and related information online
- logging and monitoring customer care queries online
- allowing customers to mange and update their profiles online
- publishing up-to-date centre information and procedures
- logging web enquiries and processing them in UltraSoftCRM automatically
The web portal utilises real-time data held in UltraSoft thus eliminating the need to update web portal manually. It can be accessed anytime from anywhere within a browser via a computer, mobile phone or PDA.
Harun Biswas, Managing Director of UltraSoft Technologies Ltd said, “The long anticipated the web portal has finally arrived. We are confident that our web portal will make a big difference in the way business centres serve their customers, and we remain committed to develop the system further”.
UltraSoft will be showcasing the web portal together with its latest version of UltraSoft System at the BCA Exhibition in London, 17th- 18th May 2010.
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For further information, please contact: the UltraSoft Technologies press office on 01784 457929.
About UltraSoft Technologies Ltd
UltraSoft Technologies is the rapidly emerging market leader in the provisions of software solutions for the serviced office industry. It applies the latest technology to simplify complex business processes to produce fully integrated solutions. UltraSoft Technologies was founded in 1998 by Harun Biswas who has been working in the serviced office industry since 1994. www.ultrasoft-tech.co.uk